商务口语学习资料 lesson 6-lesson10

Lesson  7
Dialog 1
Staff(集合名词，员工)，computer literate(懂电脑)
F: So far we only talked about equipment.
M: I know, I am going to need new staff.
F: You are going to need trained people to run this new equipment.
M: They have to be computer literate.
F: and also creative.
M: That is an easy combination to find nowadays.
F: True. most graphic designers are familiar with computers
M: and designers are by nature creative.
Q: what kind of staff would Mr.Hyde need?
A: computer literate and creative!
Dialog 2:
Upgrade (更新)，upgradeable(可更新的), compatible(兼容的),compatibility
F: You have the perfect staff, computer literate and creative.
M: Thanks to my web search, they ‘ll use the best design software.
F: software that can be upgraded?
M: upgradeable and compatible with our current software.
F: Compatibility is good. Is the software easy to use?
M: Other users say it is ,they say it is very user-friendly.
F: so the learning curve should be short.
M：Very, besides, I am hiring staff who are computer literate.
Q：Why will the staff learn fast.
A: The staff are computer literate and the software is user- friendly.
Dialog3:
Introductory rate(新开张时的优惠价)
F：It looks like you are ready to expand.
M: I ‘ve selected the hardware and software.
F: You’ve identified your staffing needs(需要配备什么样的工作人员)。
M：And we have clients waiting in the wings.(wing指演员等待上场表演的舞台两侧)
F: We’ll be your first web client.
M：you wanna be a guinea pig.(豚鼠,天竺鼠,实验品)
F: Yes, but at a special introductoty rate.
M: That goes without saying(还用说吗)。
Q：Who is Mr.Hyde’s first web design client?
A: Tade associates.
Small Talk:(怎样有礼貌的挂电话)
―― I am sorry to interrupt, I have a meeting in a few minuts, I’ll call you later.
三步曲：
(1):打断电话：You have to excuse me/
（2），说明原因：I have a lunch date/I have someone in my office
（3）以后再谈：let me call you back/I’ll get back to you later/talk to you later,OK?/Let’s do lunch someday/
---How do you think the meeting went?
---Fantastic.
---Le’s come to another one.
----Great!!

Lesson 8
Dialog 1:
On the Agenda(议事日程), outsource(外包)，manufacture(制造)，clothing manufacturing(服装制造)
F: What’s on your agenda today,Dament?
M: I’ll meet with Ms.Lucy Anderson ,chief resource officer(资源部主任) of Style. Plus
F: Style. plus?Aren’t they clothing manufacturers?
M: Yes,they need to change the way they manufacturing clothing.
F: They do their own manufacturing , don’t they?
M: yes, at an old factory, that may be the problem.
F: are they going to outsource the manufacturing ?
M: Maybe, that’ s what I will find out today.
F: Aren’t they going to outsource their manufacture
Q: What needs to be changed?
A: the way of manufacturing.
Dialog 2:
New words: market niche(市场定位，原义为壁龛),apparel
M: Style. plus is doing well?(your studies are going well/How are things)
F: Style. plus is doing very well. We find our niche.
M: Oh. Niche, we say niche.
F: niche?niche? It doesn’t matter, we understand one another.
M: what is your niche?
F: we manufacture clothing for women?
M: Women?that’s a big niche.
F: Our market niche is women who wear large sizes?
M: so your niche is big women.
F :We prefer to say for women wearing large sizes.(更加得体的方式，西方人不喜欢胖)。
Q: What is her market niche?
A: Women wearing large sizes.
Dialog 3:
New words: consumer demand,retailer,product line(产品系列)
M: What is your specific problem?
F: Simply, we can not keep pace with(=keep up with) the demand.
M: The market is growing?
F: Yes, retailers want more about our product line.
M: consumer demand is there.
F: but the product isn’t. We need to produce more products more quickly.
M: If you produce more, you could keep pace with the demand.
F: That’s our goal.
Q: what is the company’s specific problem?(specific→specifically)
A: They can’t keep pace with the demand.
Small talk:(姓名),先用姓称呼，熟悉后改为名）
n Hi, my name is Dement, Dement Green.
n Don’t you remember ?we met yesterday.
n I am sorry ,I am very bad with names and faces.

Lesson 9
Dialog1: fill an order(完成定单)
F: So Dement, Style. plus has a well-defined(明确) market niche.
M: Yes,and their market is growing.
F:and you said they can not keep up with the demand.
M: That’s right, they are getting more orders than they can fill.
F: They are losing orders and losing money.
M: the detailers are going to other suppliers.
F: it’s the old problem, if you can’t fill an order, someone else can.
M:She said they have a solution to their production problem
F:What is it?
M:I’ll find out today what it is.
Q: where are retailers going?
A: other retailers
Dialog2 ;
Computerized(电脑化),computer- operated（使用电脑操作）,  production line（生产线，区别product line产品系列）
M: How have you decided to increase production?
F: We are going to use computers.
M: You’re going to computerize the entire production line?
F:The entire line, we need to keep machines running day and night.
M: What about your employees?
F: now , we have one employee per machine.
M: But with a computer-operated system…
F: With a computer-operated system, we’ll have one employee for ten machines.
Q: How will they increase production?
A: by using computers.
Dialog 3:
Workforce(劳动力)，option(选择)，retrain(再培训).
M: so your employees will no longer operate machines.
F: No , now they’ll operate computers.
M:I imagine(I suppose) they don’t know how to use computers.
F: No, they are not computer literate.
M:so What will you do with your employees?
F: That’s my question for you,what will I do with my workforce?
M: it seems you have two options.
F: retrain them or replace them ?
M: those are the options
F: It’s a difficult choice.
Q:what’s the problem with the workforce?
A: they aren’t computer literate.
Small talk(得体地记起某人)
――Excuse me ,Don’t I know you?/Haven’t me met before?
----Yes, we met yesterday./I am not sure, You look familiar./No we haven’t/
----I am sorry ,I am good with faces but bad with names.

Lesson 10
Dialog 1: in store for(coming in the future) ,process(过程)
F: I see some some major changes in store for style. plus factory workers.
M: Yes,they have two choices really.(realistically speaking.
F: learn to use computers.
M: right, learn to use computers or find another job.
F: either choice’s difficult.
M:The employees are skilled at their work, they understand the process of making clothing.
F: They just need to learn computer skills.
M:Right, they need to be skilled with computers.
Q: What are the workers choices?
A: learn to use computers or find another job.
Dialog 2: tradeoff(权衡)，loyal→loyalty
I was laid off/downsized/my position was terminated(表示客观原因)
I was fired/I was let go/I was asked to resign(表示主要雇员主观原因)
F: As I asked you before, what do I do with my workers?
M:You could retrain them or you can hire new workers.
F: I don’t want to lay off people, some of our employees have been working for us for 20 years.
M:That loyalty is hard to replace.
F: but it may be difficult to retrain these people.
M: true, it may be easier to find new ones.
F: there’s really a tradeoff here.
M: If you hire new workers, you lose time rebuilding loyalty.
F: and if I retrain my old workers , I lose time while they are in training.
M: The bottom line (归跟到底)is that you are going to lose time.
F: and time is money.
Q: What are Ms.Anderson’s choices?
A: retrain workers or hire new workers.
Dialog3 :factor(因素)
M: There are three factors to consider, cost ,time and loyalty.
F: Cost?you mean how much it’ll cost to retrain the workers?
M: and how much it’ll cost to train the new ones.
F: Both will take time.
M: No.2, time. Time spent in retraining is time lost in production.
F: and lost time means lost revenue.
M:The third factor is loyalty, We talked about worker loyalty already.
F: and our loyalty to them, our factory is like a family.
M: So your choice boils down to these factors: cost,time and loyalty.
Q: What are three factors Ms.Anderson should consider?
A: cost,time and loyalty

Small Talks:(表示感激)
--I really appreciate your coming/listening .
--It’s my pleasure.I look forward to our next meeting.